Simply plug in the charger and allow 8–12 minutes for the bottle to heat up. The charger’s red indicator light will turn off when it’s ready. Then, unplug the charger to enjoy up to 6 hours of warmth.

Wooliva bottles feature an intelligent thermostat that automatically turns off power when the internal temperature reaches 158°F (70°C). This ensures safe and consistent warmth.

You’ll enjoy 1–6 hours of warmth, depending on your environment. Once the bottle cools to a safe temperature, it can be recharged in 8–12 minutes for another heat cycle.

Wooliva bottles are suitable for a variety of users, including those with menstrual cramps, chronic pain, or those simply needing extra warmth. Please review our usage guidelines for safe and effective application.

The Wooliva body strap is designed to comfortably accommodate a range of body types and sizes, offering versatile, hands-free warmth. With an adjustable length of 55 inches, it can fit approximately from size Small (S) up to 3XL, making it ideal for most body shapes and sizes.

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

Our Wooliva Bottle is crafted from a 6-layer explosion-proof material for enhanced safety and durability. The exterior, made of eco-friendly flannel, offers a soft, cozy feel that’s perfect for delivering lasting warmth and comfort.

Flannel, often made from a cotton blend, is known for its plush, comfortable texture, making it ideal for applications that require warmth and a gentle touch, like bedding and sleepwear. This fabric choice ensures our Wooliva Bottle not only feels soft against the skin but also maintains warmth effectively.

The Wooliva Bottle should be spot-cleaned only. For the body strap and pouch, we recommend machine-washing on a gentle cycle or spot-cleaning with a damp cloth. Avoid direct sunlight for drying, as it may cause color fading.

The Wooliva Bottle measures approximately 10.6 x 7.1 x 2 inches, making it compact and easy to handle, about the size of a standard piece of paper. It weighs between 2.7 to 2.8 pounds, providing a substantial feel without being too heavy, perfect for comfort and portability.

Wooliva orders are shipped primarily via USPS and UPS, as well as local U.S. carriers like DHL. Shipping generally takes 2-5 business days. All orders are packed and processed within 24 hours.

Absolutely! Once your order is shipped, you will receive a tracking number to monitor your package every step of the way.

Yes, we offer fast, free tracked shipping on all orders across the United States.

We want you to be completely satisfied with your Wooliva product. If you're not, you may return it within 30 days of purchase for a refund. Please ensure that it’s in unused condition and in its original packaging. check our Refund Policy

For returns, please contact our support team at hello@wooliva.store. Our team will guide you through the simple return process.

Yes, Wooliva products come with a 1-year warranty covering manufacturing defects. For more details or warranty assistance, reach out to our support team.

If your product arrives damaged, contact us at hello@wooliva.store or via phone/WhatsApp at +1 (302) 591-9191 within 7 days of receipt, and we’ll resolve it as quickly as possible.